Return Policy

We want you to be happy with your purchase. If you change your mind after purchasing please contact us immediately. In the rare chance that your product has not yet shipped we can issue a refund. Note that we ship every day around 9am MST. 

If your order has already shipped you may be eligible for a return if all of the conditions below are true:

  1. It is less than 30 days from the date your package is marked as delivered.
  2. Your item is unused and in the exact condition that you received it.
  3. Your item is in its original packaging (Open Items cannot be returned.)

If the above conditions are met you may contact Indigo Adrift via email to receive a return authorization. No refunds will be given for lost or stolen packages. Under no circumstances will a refund be issued for items that do not have have a previous email authorization from Indigo Adrift.

When you receive a Return Authorization you may pack and ship your items back to Indigo Adrift. Original shipping and return shipping costs for a return back to Indigo Adrift is the sole responsibility of the customer.

Refunds (if applicable)
Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. The original shipping charge is not included in the refund amount.

Exchanges
We do not process exchanges at this time.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return that can be used on our website for another item.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver.

Shipping
To return your product, you should mail your product to: Indigo Adrift 871 Thornton Parkway #127 Thornton, CO 80229

You will be responsible for paying for your own shipping costs for returning your item.